Question 1

What does a membership actually include?

Accepted Answer

Full 24/7 concierge access via AI agent with human oversight. Depending on your tier (Gold or Black) you receive varying levels of priority access, pre-event planning, on-the-ground coordination at events, and dedicated agent availability. Both tiers cover VIP F1 tickets, private transfers, accommodation, yacht berths, restaurant reservations, and multilingual support in 6 languages.

Question 2

What's the difference between Gold and Black membership?

Accepted Answer

Gold Membership ($5,000/yr) provides premium concierge access and priority booking across all 5 flagship events. Black Membership ($15,000/yr) is the flagship tier: fully bespoke service, first-access to paddock hospitality, dedicated account management, 24/7 direct line, and white-glove logistics end to end.

Question 3

What is the VIP Event Day Package?

Accepted Answer

A $2,500 one-time package designed for guests attending a single event who want full-service concierge coordination without an annual commitment. Includes event-day access logistics, transfers, and curated hospitality recommendations.

Question 4

How does the AI concierge work?

Accepted Answer

Our AI agents handle availability scanning, option sourcing, schedule management, and multilingual communication, while human concierge specialists provide oversight and handle complex arrangements. You get the speed of AI with the judgment of an experienced luxury professional.

Question 5

Which events do you cover?

Accepted Answer

We operate across 5 flagship events annually: Monaco Grand Prix, Monaco Yacht Show, Miami Grand Prix, Las Vegas Grand Prix, and Abu Dhabi Grand Prix. Members receive advance access planning for each event, beginning 6 to 12 months out.

Question 6

Can you secure hospitality that isn't publicly available?

Accepted Answer

Yes. Through our partner network, we regularly source paddock club access, team hospitality passes, superyacht berths in Monaco, private villa blocks, and restaurant reservations that are not publicly bookable. Availability depends on lead time and tier level. Black members receive first access.

Question 7

Do you handle private jet and helicopter transfers?

Accepted Answer

Yes. We coordinate private aviation from charter booking to ground transfers, helicopter transfers to and from yachts or helipads, and airport fast-track arrangements. All logistics are handled as part of the concierge engagement.

Question 8

Who is F1 Elite AI for?

Accepted Answer

Our clients are executives, yacht owners, family offices, celebrities, sponsors, investors, and their guests. We work with principals directly. If you are arranging for a group or family office, we assign a dedicated concierge to your account.

Question 9

What languages do you support?

Accepted Answer

English, French, Arabic, Spanish, Italian, and Mandarin. Our AI agents and human specialists are fluent across all six languages. All documentation, correspondence, and on-ground coordination can be conducted in your preferred language.

Question 10

How do I get started?

Accepted Answer

Submit your request through the concierge intake form at /concierge. A member of our team will follow up within 24 hours to discuss your calendar, preferences, and the right tier for your needs.

Question 11

Is my information confidential?

Accepted Answer

Absolutely. Discretion is foundational to our service. All client details, travel plans, preferences, and communications are kept strictly confidential and are never shared or sold.

Frequently Asked Questions

Membership & Services

Events & Access

Getting Started & Trust

Speak directly with our concierge team.